Privacy Policy

At Axis Art Shop, your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website, make purchases of physical printed artworks, or otherwise interact with us.
We are committed to processing your personal information lawfully, fairly, transparently, and securely. Axis Art Shop complies with the General Data Protection Regulation (GDPR) for European Union residents, the California Consumer Privacy Act (CCPA) for U.S. residents, and other applicable international data privacy laws.

By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect personal information to facilitate your experience with Axis Art Shop. The types of information we may collect include:

• Personal Identifiers:
  Your name, email address, billing address, shipping address, and phone number (optional), provided when you make a purchase, create an account, or contact us.

• Transaction Information:
  Details related to your purchases, including products ordered, order history, payment method (note: full credit card numbers are securely processed by third-party payment processors and not stored by us), and shipping information.

• Technical and Usage Information:
  When you browse our website, we collect information about your device and usage patterns, such as your IP address, browser type, operating system, referring URLs, pages visited, and interactions on our site. We use cookies and similar tracking technologies to facilitate this (see “Cookies and Tracking” below).

• Communication Records:
  If you contact us (via email, forms, or otherwise), we may retain copies of the communications, including your name, email address, and message content, to provide customer support and improve our services.

We do not knowingly collect sensitive personal data (e.g., social security numbers, health information, or biometric data).

How We Use Your Information

We use your information to:

• Process and Fulfill Orders:
  Facilitate purchases of physical printed artworks, including payment processing, production, packaging, and worldwide shipping.

• Provide Customer Support:
  Respond to inquiries, assist with orders, and address any issues or complaints promptly and professionally.

• Communicate Transactional Information:
  Send you order confirmations, shipping updates, delivery notifications, and important account-related information.

• Send Marketing Communications (with Consent):
  With your permission, we may send newsletters, promotional offers, product updates, and event information. You can opt out at any time.

• Improve Our Website and Services:
  Analyze website traffic and user behavior to enhance site functionality, design, and content offerings.

• Prevent Fraud and Ensure Security:
  Monitor website activities to prevent fraudulent transactions, detect security incidents, and protect the integrity of our systems.

• Legal Compliance:
  Meet obligations under applicable laws, including tax and accounting requirements, dispute resolution, and enforcement of our Terms of Service.

If we intend to use your personal data for any new purpose not mentioned above, we will notify you and seek your consent where necessary.

Cookies and Tracking Technologies

Axis Art Shop uses cookies and related technologies to improve your browsing experience:

• Essential Cookies:
  Necessary for website functionality (e.g., shopping cart, login).

• Analytics Cookies:
  Help us understand how visitors interact with our site (e.g., Google Analytics) and improve usability.

You may manage or disable cookies through your browser settings, though some website features may not function properly without them.
We do not use cookies for advertising purposes, and we do not sell or share cookie data with third parties for marketing.

Currently, our site does not respond to “Do Not Track” browser settings because there is no universally accepted standard.

Third-Party Service Providers

We engage reputable third-party providers to support our operations:

• Payment Processors:
  Secure processing of credit card and other payment information (e.g., Stripe, PayPal). Axis Art Shop does not store your full payment card details.

• Shipping and Fulfillment Partners:
  Coordinate the production and delivery of your physical artwork orders.

• Web Hosting and Platform Services:
  Store our website infrastructure, databases, and content securely.

• Analytics Services:
  Aggregate and anonymize website usage data for performance monitoring.

Each service provider only accesses the information necessary to perform their specific service and must adhere to strict confidentiality obligations consistent with this Privacy Policy.

Third-Party Links

Our website may include links to third-party sites (e.g., artist portfolios, social media pages).
We are not responsible for the privacy practices, content, or security of external websites.
We recommend reviewing the privacy policies of any site you visit after leaving Axis Art Shop.

Sharing and Disclosure of Information

We respect your privacy and will never sell, rent, or trade your personal information.
We only share your information under these limited circumstances:

• With Trusted Service Providers:
  As necessary to fulfill orders, process payments, deliver communications, or provide analytics.

• Legal Obligations:
  When required by law, subpoena, court order, or to protect our rights and safety.

• Business Transfers:
  If Axis Art Shop undergoes a merger, acquisition, reorganization, or sale of assets, your information may be part of the transferred assets.

• With Your Consent:
  If you explicitly authorize us to share your information for specific purposes.

International Data Transfers

Axis Art Shop operates from the United States.
If you are accessing our services from outside the U.S., please be aware that your data may be transferred to, processed, and stored on servers located in the U.S. or other countries.
Where required by law, we implement appropriate safeguards, such as:

• Standard Contractual Clauses (SCCs) approved by the European Commission.

• Transfers to organizations participating in recognized frameworks ensuring data protection.

• Your explicit consent where applicable.

We take reasonable steps to ensure that international data transfers comply with applicable data protection laws.

Data Security

We implement technical and organizational measures to secure your personal data, including:

• Secure Website (HTTPS):
  Encrypts data transmitted between your browser and our server.

• Restricted Access:
  Limits employee access to personal data on a need-to-know basis.

• Secure Hosting:
  Protected by firewalls, intrusion detection, and other industry-standard security practices.

• Confidentiality Agreements:
  All employees and contractors are bound by confidentiality obligations.

However, no online transmission is entirely secure. We encourage you to take appropriate measures such as using strong passwords and logging out of accounts on shared devices.

In the unlikely event of a data breach, we will notify affected users and regulatory authorities in accordance with applicable laws.

Data Retention

We retain personal information for as long as necessary to:

• Fulfill your orders

• Provide ongoing customer service

• Meet legal, tax, and accounting obligations

• Resolve disputes or enforce agreements

When information is no longer needed, it will be securely deleted or anonymized.
Backup copies may persist temporarily but will also be securely deleted or overwritten.

Your Rights and Choices

Depending on your location, you may have rights under privacy laws such as GDPR or CCPA, including:

• Right to Access:
  Request access to the personal data we hold about you.

• Right to Correction:
  Request correction of inaccurate or incomplete data.

• Right to Deletion:
  Request deletion of your personal data (subject to legal obligations).

• Right to Restrict Processing:
  Request to limit our use of your data under certain circumstances.

• Right to Object:
  Object to processing based on legitimate interests or for direct marketing.

• Right to Data Portability:
  Receive your data in a structured, commonly used electronic format.

• Right to Withdraw Consent:
  Withdraw your consent for marketing communications at any time.

• Right to Non-Discrimination:
  We will not treat you unfairly for exercising your privacy rights.

To exercise your rights, please contact us at:
📧 support@axisartshop.com

We may request verification of your identity before responding to data access or deletion requests.
We will respond within the timeframes required by law.

Children’s Privacy

Our services are not intended for children under 13 years old.
We do not knowingly collect or solicit personal data from minors without parental consent.
If we learn that a child under 13 has provided us with personal data, we will promptly delete it.
Parents or guardians with concerns may contact us at support@axisartshop.com.

Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in:

• Our practices

• Legal requirements

• Technology or operational needs

We will post updates on this page and update the “Last Updated” date.
Significant changes will be communicated by additional notice if required.

Your continued use of Axis Art Shop’s website and services after any update constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we process your personal information, please contact:

📧 Email: support@axisartshop.com
📍 Mailing Address:
Axis Shop L.L.C
California, United States

We are committed to protecting your privacy and will respond to inquiries promptly.